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Frequently Asked Questions
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“Because answers exist only to questions... ”
Mungara Tarou Krishnamurti
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How does the Login work on the KidzToPros WebApp?
Do I need to remember a username and password to login or sign up on KidzToPros?
What happens if I change my mobile phone number?
Where are the classes for the After School Programs conducted?
What happens in case of inclement weather (rain/ snow/ bad air quality etc..)?
Are there any discounts offered for enrolling siblings?
Are there any discounts offered for enrolling in multiple programs?
What equipment/gear does my child need to carry to participate in the After School Programs?
What clothes/shoes are the kids supposed to wear for the After School Sports Programs?
What is the cancellation/refund policy for the After School Programs?
Is there a minimum number of kids required to be enrolled for the program? Will the program be cancelled if that enrollment number is not met?
What is the age cutoff for kids to participate in the After School Enrichment Programs?
Where can I view the schedule for the upcoming sessions?
Do parents get notified when the kids show up (or do not show up) at the class?
What happens if I am late to pick up my child after the session is over?
How do I enroll my child for the After School Sports Programs at their school?
Where are the kids supposed to assemble before the class (after school is over)?
Does KidzToPros have an auto-renewal policy for the next sessions in the school year?
What happens if I miss the Opt-Out email for auto-renewal for the next session?
How do I “opt out” from auto-renewal in the next session?
Can my child try out a session to see if they like it and wish to continue?
Is this After School Sports Program run by the school district, city, or Vendors?
What is the check-out procedure for my child at any after-school enrichment program?
How do I provide feedback on the instructors for any after-school enrichment program?
Day care pick up and drop off policy?
How do I communicate any medical condition for my child?